Return Policy

Want to return your item? No problem, please note that we cannot be held responsible for loss or damage to your package during transit.
If you are not happy with your purchase, you have 30 days to return your item(s). Please note that the item must be new and unused, with all the original accessories, free gifts, packaging and manufacturing seals intact to be eligible for a full refund.

All items are inspected on return and if an item is returned to us damaged, used, in an unsuitable condition, or not as stated in the return request, we will be unable to give you a refund and we may have to send it back to you.

Please note that we are unable to refund any delivery or postage costs incurred. All refunds are to the original payment method.

We will aim to process your return within 5 working days of receiving your parcel. Once the return has been processed, you will receive an email confirming your refund or replacement. We advise that it can take up to 5 working days for your account to be credited with the refund, however, some payment providers and payment types can take up to 14 days to credit your account.

Returned items are your responsibility until they reach our returns center, so please ensure they are packed securely and are well protected. Please also retain your proof of postage in case you need to contact us about your return, the tracking number can be useful.

Please contact our customer care team about any parcels damaged in transit, including good quality photos of the damage and how your parcel arrived. This will allow us to investigate with the courier.

If you have any problem in our product or operating any device you purchase from us or believe there to be an issue with the function, please contact us and request for a replacement or refund.

If your item is found to have an issue, then we will endeavor to replace it as a like for like replacement. We will do our best.

Please do not hesitate to contact us if you need any further information about our Returns policy by email, at